Privacy Policy

At Filament, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services, you agree to the practices and policies outlined below.

This Privacy Policy is part of our Terms of Use.

What this Privacy Policy Covers

This Privacy Policy covers how we treat “Personal Data”—information that identifies or relates to an individual. It does not cover the practices of third parties we do not control.

Categories of Personal Data We Collect

Category	Purpose(s)	Disclosed to
Profile/Contact Data	Providing and customizing services, marketing, correspondence	Service providers, authorized parties
Web Analytics	Improving services	Service providers
Social Network Data	Customizing services	Service providers, authorized parties
Employment Data	Customizing services	Service providers, authorized parties
Geolocation	Improving services	Service providers
Sensory Data	Improving services	Service providers, authorized parties
Voluntarily Provided Info	Customizing services, correspondence	Service providers, authorized parties

Our Commercial or Business Purposes for Collecting Personal Data

• Creating and managing accounts
• Fulfilling requests
• Providing support
• Improving and personalizing services
• Fraud prevention and debugging
• Communicating with you

We collect and use your phone number for the following purposes:

• To send one-time invitations if another user invites you to join.
• To send one-time authentication codes for account security.
• To check internally if your number is already registered.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes, and your number is never published to other users.

Message frequency: one message per invitation or authentication code. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our Terms of Use.

Other Permitted Purposes for Processing Personal Data

We may process Personal Data to comply with legal obligations, enforce agreements, prevent fraud or harm, resolve disputes, or respond to lawful requests from authorities.

Categories of Sources of Personal Data

• You: When you provide data directly (e.g., filling out forms, sending messages)
• Automatically: Through cookies, analytics tools, and usage monitoring
• Third Parties: e.g., social networks you connect with

How We Disclose Your Personal Data

• Service Providers: Technology, analytics, security, hosting
• Authorized Parties: You choose to share with
• Legal Requirements: Compliance with law
• Business Transfers: e.g., merger or acquisition
• Aggregated/De-identified Data: Shared for analytics or improvement

Tracking Tools and Opt-Out

We use cookies and similar technologies for service functionality and analytics. You can control cookie settings via your browser. Learn more at allaboutcookies.org.

Data Security & Retention

We use technical and organizational safeguards to protect your data. Data is encrypted in transit, but no system is completely secure. We retain data only as long as needed for business or legal reasons.

Personal Data of Children

We do not knowingly collect data from children under 16. If we become aware of such collection, we will delete the data immediately. Please contact us if you believe a child has submitted data.

State Law Privacy Rights

California

California residents can opt out of sharing for direct marketing. Email concierge@filament.dm. We do not support “Do Not Track” signals.

Nevada

We do not currently sell your personal data.

EU, UK, and Swiss Data Subject Rights

We collect and process data based on contractual necessity, legitimate interest, or consent. You may have the right to access, correct, erase, restrict, object, port, or withdraw consent regarding your data.

Data may be transferred to the U.S. with appropriate safeguards (e.g., Standard Contractual Clauses).

Contact Information

EU Rep: DP-Dock GmbH, Ballindamm 39, 20095 Hamburg, Germany

UK Rep: DP Data Protection Services UK Ltd., 16 Great Queen Street, London, WC2B 5AH

Email: filament@gdpr-rep.com | www.dp-dock.com